Pharidean GmbH

ILLUMINATING

THE PATH TOGETHER

You successfully run a mid-sized business and need support in developing and implementing a customer management strategy? Your business volume has outgrown the limits of your existing processes? You are tired of the inefficiencies caused by unstructured data management? An employee has left your company, and you painfully realized how strongly customer data can be tied to individuals? Essential sales information constantly gets lost between paper notes, Excel spreadsheets, and emails?

Then we welcome you as a CRM-Newcomer. Let’s build something great together.

We will guide you as a CRM-Newcomer step by step from the darkness of fragmented data silos and rigid sales processes towards a coherent and efficient process and system landscape. Together with you, we identify and optimize your workflows and design a solution tailored to your needs. From process documentation to system design, implementation, and continuous training for your team, we take care of all the key pillars of a modern CRM architecture.

You already have a professional CRM strategy in place and want to expand or modify your processes? You notice inefficiencies in your sales workflows and are looking for an independent assessment of your CRM system's health? Your current software solution no longer supports your CRM strategy, and you need a modern alternative? Changes in your IT landscape require data migration or process adjustments? You are happy with your CRM software, but not with the consulting services of your current partner?

You are a CRM-Veteran. We are excited to accompany you on the next step of your journey. We offer you a holistic perspective beyond your CRM solution, advise you on optimizing your system landscape, and expand your knowledge of contemporary process structures. We support you with complex CRM strategy enhancements, provide independent expertise, or help correct historical development mistakes that inevitably arise in any growing system.

Do you feel like you're not fully utilizing your CRM’s potential? We offer you not only personalized guidance but also a System & Performance check of your current system.

Have you already experienced more than one failed CRM project in your company? Have you suffered significant losses due to a poorly designed or implemented CRM pseudo-solution? Are the bottlenecks in your workflows strangling process efficiency? Is your previous consulting partner merely patching acute symptoms rather than providing sustainable and professional solutions? Is user adoption of your current system at zero, just like your remaining trust in CRM consultancies?

You are not alone in your struggles. We will help you out and ensure that you are no longer a CRM castaway!

We catch you as a CRM castaway and will not leave you alone with the wreckage of failed CRM projects. With many years of frontline experience as CRM consultants and experts, we will work with you to develop a rescue plan and stand by your side—not only as advisors and implementers but also as a bridge to other partners and service providers. We understand the trust damage you have suffered and will prove through actions, not words, how experience and expertise can still salvage seemingly hopeless projects. Even if things did not work out perfectly in the past, you should not lose hope or forego the support of an efficient CRM system tailored to your business. Contact us! We will be happy to work with you to develop an individualized solution and project plan!

We are proud to have been selected by Salesforce as one of 25 consulting firms in the EMEA region for the exclusive Salesforce Accelerator Program..

This program provides us with direct access to Salesforce experts, personalized support, and targeted development – with the goal of enabling us to offer even more comprehensive strategic consulting, implementation, and optimization of Salesforce products to our clients.